Riedel North America Appoints David McKenzie as Manager of Service and Support

Author:
Publish date:
Updated on

BURBANK, Calif. — May 30, 2019 — Riedel Communications today announced that David McKenzie has joined the company's North American operation as Manager of Service and Support. McKenzie will be responsible for the continued development of the service and support team, coordinating its efforts, and defining overall repair and customer service processes. Bringing along years of IT experience, McKenzie will also be a valuable IT resource within the organization.

"As our business continues along the path toward IP workflows, the need for internal IP skills has never been greater," said Jake Halverson, Operations Manager for Riedel Communications North America. "David's deep IT experience will be a huge asset both to our teams and to our clients."

Just prior to joining Riedel, McKenzie was technical coordinator for 21st Century Fox, providing lead IT and technology support for production and broadcast operations teams during live sports network feeds on Fox Sports, FS1, FS2, Fox Regional Sports Networks, Big Ten Network, and YES Network. Prior to Fox, he was director of software development and customer support for more than four years at The Industry Edge. McKenzie also held live production and office coordinator roles for Jupiter Entertainment and Launch DRTV. He earned bachelor's degrees in both business supply chain management as well as film and media production from Arizona State University.

"David's expertise in production, technical IT, and project management, coupled with his focus on service-oriented relationships, makes him ideally suited for our lead service and support position," said Joyce Bente, President and CEO, Riedel Communications North America. "David will be a tremendous asset as we continue to expand our support operations, and we welcome him to the team."

McKenzie will report to Halverson.

Further information about Riedel and the company's products is available at www.riedel.net.

# # #

About Riedel Communications North America
Riedel Communications designs, manufactures, and distributes pioneering real-time video, audio, data, and communications networks for broadcast, pro audio, event, sports, theater, and security applications. Riedel is locally headquartered in Burbank, CA with its global headquarters in Wuppertal, Germany. Riedel employs over 600 people in 20 locations throughout Europe, Australia, Asia, and the Americas.

All trademarks appearing herein are the property of their respective owners.

Link to Word Doc: www.wallstcom.com/Riedel/190530Riedel.docx

Photo Link: www.wallstcom.com/Riedel/Riedel-McKenzie.jpg
Photo Caption: David McKenzie has joined Riedel Communications North America as Manager of Service and Support.

Follow Riedel Communications:
Facebook: https://www.facebook.com/RiedelCommunicationsInternational
Twitter: https://twitter.com/RIEDELnet
LinkedIn: https://www.linkedin.com/company/549773
YouTube: https://www.youtube.com/user/riedelcommunications
Pinterest: http://de.pinterest.com/RIEDELnet/
Instagram: http://instagram.com/riedelcommunications
Slideshare: http://de.slideshare.net/RIEDELCommunications

Related

Riedel_Endi-Maricevic

Endi A. Maricevic Joins Riedel as North America Service Manager

In response to accelerated growth of its U.S. and Canadian customer base, Riedel Communications has appointed Endi A. Maricevic as service manager for North America. Based in Riedel's Burbank, California, office, Maricevic is providing dedicated customer support as well as managing Riedel's service operations. He reports to Jake Halverson, Riedel North America operations manager.

Riedel-Artist1024-f

Riedel's New Artist-1024 Node Redefines Communications Connectivity With Higher Port Density and Native IP Support

At the 2019 NAB Show, Riedel Communications will unveil the new Artist-1024 node, a powerful expansion to the Artist intercom ecosystem. In what could easily be described as "the next piece of the puzzle," this communications node will provide the features and advanced capabilities that clients have asked for. With higher port densities and full SMPTE 2110-30/31 (AES67) compliance, Artist-1024 is the next evolutionary step in the continuous development of the Artist intercom ecosystem.