Time Warner Cable Unveils Signature Home - Broadcasting & Cable

Time Warner Cable Unveils Signature Home

White-glove offering aimed at high-end customers
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Time Warner Cable took the cover off its much anticipated high-end
service offering - Signature Home - a high-end package that includes
more than 180 channels of video, 50 Megabits per second high-speed
Internet service, phone and white-glove customer service.

Time Warner Cable began testing
the service in Charlotte, N.C., in November. The launch comes shortly
after Time Warner Cable unveiled a lower-cost tier, called TV Essentials, for more price conscious customers.

For about $199.99 per month Signature Home customers will receive:

Signature Service - A dedicated personal service assistant will ensure
that a Connections Specialist is deployed to the customer's home in a
timely manner. Connections Specialists will install all services and
equipment and then assess additional connectivity issues and solutions
based on individual homes and customer lifestyles.

• Whole House
DVR - allows customers to record up to four channels at one time,
enables them to record a TV show and play it back in any room in the
house, and provides the capacity to store up to 150 hours of HD
content.

To read the full story from Multichannel News, click here.

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