Broadcasting & Cable

(From left) Scott Wise, VP, call centers, Cox Communications; Linda Murrain, VP, customer care operations, Charter Communications; Jana Henthorn, senior VP, academic and industry outreach, the Cable Center; and Andres Piderit, VP, end-to-end customer operations, Rogers Communications, attend the Cable Center's Customer Experience Management Special Sessions on Sept. 5 at the Cable Center in Denver. Credit: The Cable Center