Time Warner Cable Restructures

MSO splits into three operating units: Residential, Business and Media Services

By Mike Farrell, Multichannel News -- Broadcasting & Cable, 1/23/2013 2:06:13 PM

Time Warner Cable announced what it called the final step in a years-long organizational restructuring, doing away with its former regional set-up in favor of a more centralized structure focusing on three distinct business segments.

Instead of its former East Region and West Region set-up, the nation's second largest MSO will be organized by reference to the customers served: Residential Services; Business Services; and Media Services. All three units will report directly to TWC president and chief operating officer Rob Marcus.

"For the past several years, we've been evolving the organizational structure of the Company to reflect changes in the composition of our business, in the competitive environment and in our customers' expectations," said Time Warner Cable chairman and CEO Glenn Britt in a statement. "Today we are announcing the final step in our evolution from decentralized, geographic operating units to a more centralized structure with standardized operations."

The new business units will be supported by newly centralized Technology and Network Operations, Human Resources, Finance and Communications groups, in addition to the already centralized Law, Government Relations, Programming, Strategy and New Business groups.

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