FCC Chair Recommending Rules for More Resilient 911
Derecho report finds that 911 failures during storm were mostly avoidable
By John Eggerton -- Broadcasting & Cable, 1/10/2013 12:00:00 AM
According to the source, the report points out that the storm resulted in 22 deaths and left millions without power, as well as some 2 million people unable to reach 911 due to disruption in communications.
The report says those communications failures came in large part due to avoidable planning and system failures, including the lack of working backup power. The report concluded that the 911 problems could have been avoided if companies had simply followed industry best practices and guidance.
The report calls those failures unacceptable and recommends the FCC take steps to insure that service providers 1) conduct audits of 911 circuits; 2) have adequate backup power and regularly maintain and test their systems; 3) have "adequate" network monitoring; and 4) have a more specific responsibility to notify call centers about communications breakdowns. The FCC's investigation found that 77 call serving over 3.6 million people lost some connectivity.
The report also says next generation IP-based 911 should improve reliability and performance.
FCC officials would not comment on the report's section on broadcasting, but sources say it generally gives the medium props for its lack of communications failures.
No related content found.
No Top Articles
Digital Rapids provides market-leading software and hardware solutions, technology and expertise for transforming live and on-demand video to reach wider audiences on the latest viewing platforms more efficiently, more effectively and more profitably. Empowering applications from..more