Justice Department Files Suit Against DISH Network
DISH facing multiple violations for using robo-calls, calling consumers on Do Not Call list
By John Eggerton -- Broadcasting & Cable, 3/25/2009 12:37:37 PM
The Justice Department has filed suit against DISH Network charging it with multiple violations of its Do Not Call Registry and seeking civil penalties.
That came at the request of the Federal Trade Commission, which said that DISH directly and through dealers had called consumers on the do-not-call list. In addition, DISH was charged with violating the Telemarketing Sales Rule by supporting dealer robo-calls.
The suit was joined by the attorneys general of California, Ohio, Illinois and North Carolina.
The government wants DISH to stop the robo-calls and monitor its dealers for compliance as well as civil penalties.
Justice filed suit against two DISH dealers for the same conduct in 2008. They wound up settling for $95,000.
Wednesday's complaints were filed against DISH, as well as dealers Vision Quest, LLC, and its principal Brian K. Cavett; and New Edge Satellite Inc., and its principal, Derek LaVictor.
DISH was preparing a response at press time.
"We respectfully disagree with the allegations made today by the Federal Trade Commission and certain states that DISH Network has engaged in ‘do-not-call' violations and that DISH Network should be held responsible for ‘do-not-call' violations by independent retailers, said the company in a statement. "DISH Network is in compliance with ‘do-not-call' laws, has proper controls in place, and is well within the safe-harbor provisions of the law. We also believe that the FTC is equating merely doing business with an independent retailer to ‘causing' or ‘assisting and facilitating' violations by that retailer, which creates a strict liability standard that does not exist in the law and was not intended by Congress. We look forward to resolving these differences of opinion through the judicial process."
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I think some people are confused about the Do Not Call list...if u have an account with a company it doesn't matter if u are on a Do Not Call list, they are still allowed to contact u regarding information pertinent to your account
TJ - 7/1/2010 2:50:10 PM EDT -
Not only do they call illegally, but on being reminded of the Do Not Call List, they get abusive. I had a telemarketer for Dish Network call me from India. When I reminded him of the list and asked him not to call back, he got abusive, and went on a verbal tirade. I hung up, but he called back and cintinued his verbal tirade.
Raj - 3/25/2009 5:16:03 PM EDT -
I can account for them calling me. DirecTV even called to remind me of NFL Sunday Ticket on a DO NOT CALL LIST. There get in trouble too.
Tom Ingram - 3/25/2009 1:47:50 PM EDT
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